Mannamead Care Privacy Policy

Who we are


Mannamead Care is committed to protecting your privacy. If you have any questions about how we use your information, please contact us.

What personal data we collect


We collect your name, email address, phone number and the content of your message when you use our contact forms.

Why we collect your data


We use this information to respond to your enquiries and provide our services. Our lawful basis for processing your data is our legitimate interest in responding to people who contact us.

How we use and store your submitted data

Your information is stored securely. We do not share your data with any third parties. We keep your personal data for up to two years before securely deleting it.

International data transfers


Some data may be transferred outside of the UK or EU, but only in compliance with UK GDPR and with appropriate safeguards to protect your information.

Cookies


We use Google Analytics, to improve your browsing experience and analyse website traffic. You can manage your cookie preferences via our cookie banner.

We use Google Ads to display advertisements across the internet. Third-party vendors, including Google, use cookies to serve ads based on your past visits to our website. 

You can opt out of Google’s use of cookies by visiting Google's Ads Settings. 

We use Meta Platforms, Inc. (Meta) tools, including the Meta Pixel and Conversions API, to understand user activity on our site. These tools allow us to understand user interests and personalise ads across Meta Products (Facebook, Instagram, Messenger) based on your interactions with us. We may share data, such as website browsing behaviour, cookie identifiers, or hashed email addresses, with Meta to create custom audiences and deliver targeted advertising tailored to your interests.

Meta may use this information, along with data collected from other websites, apps, and devices, to enhance their own services and deliver personalised ads to you, as outlined in the Meta Privacy Policy.

You can manage your ad preferences and opt-out of interest-based ads, by adjusting your settings within your Facebook or Instagram accounts.

Your data protection rights


You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data in certain circumstances

  • Restrict or object to our processing of your data

  • Request transfer of your data to another organisation or to you, in certain circumstances.

How to exercise your rights


To exercise any of your rights, or if you have questions or concerns about how we use your data, please contact us. We will respond within a maximum of one month.

How to contact us

Fill in our contact form

Write to us:
69/73 Mannamead Road,
Mannamead,
Plymouth
PL3 4ST

Send an email:info@mannameadcare.co.uk

No automated decision-making

We do not use your data for automated decision-making or profiling.

How to complain


If you have concerns about our use of your personal information, please contact us first.

If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow

Cheshire
SK9 5AF

Helpline: 0303 123 1113
www.ico.org.uk